About This Diary

The CMMI for Services Diary is an online account of one company’s efforts to adopt best practices contained within the CMMI for Services (CMMI-SVC), a process improvement model authored by the Software Engineering Institute (SEI) at Carnegie Mellon University. The diary was launched in January 2009, a few months prior to the model’s formal release.

The purpose of the diary is to provide visibility into a process improvement effort – as it’s actually happening. Through the relatively short, quick-and-dirty entries in the diary, visitors should be able to:

• Better understand the CMMI for Services in a real-world, non-academic manner
• Witness one way of tackling a process improvement initiative
• Learn from the organization's successes - and yes, failures - along the way.

The diary’s subject organization is Leading Edge Process Consultants LLC (http://www.leadingedgeprocess.com), a small process improvement consulting firm and SEI Partner based in Vienna, Virginia. Bill Smith, the company’s President and Principal Consultant, writes all diary entries.

Real-time, bite-sized commentary on twitter supplements the entries. (Mr. Smith’s twitter handle is CmmiRox.) The use of twitter multiple times per day enhances communication with visitors and provides a forum for extending commentary beyond the immediate scope of the process improvement effort.

The CMMI for Services Diary, along with the associated twitter feed, may be viewed at (http://cmmiforservicesdiary.blogspot.com). Comments may be posted to the blog, or “tweeted” to CmmiRox.